Terms of Service

Welcome to Lemonvita! The terms "we," "us," and "our" refer to Lemonvita Limited ("Lemonvita"). Lemonvita operates this store and website, including all related information, content, features, tools, products, and services in your orders, to provide you (the customer) with a curated shopping experience (the "Service"). Lemonvita is powered by Shopify, which enables us to deliver the Service to you.

The following terms and conditions, together with any policies referenced herein (collectively, the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Service.

By visiting, using, or interacting with the Service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, please do not use or access the Service.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given your consent for any of your minor dependents to use the Service on devices that you own, purchase, or manage.

To use the Service — including accessing or browsing our online store, or purchasing any products or services we offer — you may be required to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or authorize your account to any other person.

We make every effort to display our products and services accurately in our online store. However, please note that product colors or appearance may differ from what is shown on screen due to the type of device you use to access the store and your device's settings and configuration.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match exactly what is described or shown in our online store.

We reserve the right to change any product descriptions at any time without notice. We reserve the right to discontinue any product at any time and may, on a case-by-case basis, limit the quantity of any product we offer to any person, geographic region, or jurisdiction.

When you submit an order, you are making an offer to purchase. Lemonvita reserves the right to accept or decline your order for any reason at its sole discretion. Your order is not accepted until Lemonvita confirms acceptance. We must receive and process your payment before accepting your order. Please review your order carefully before submitting, as Lemonvita may not be able to fulfill cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number you provided at the time of placing the order.

Products you purchase may only be returned or exchanged in accordance with our Refund Policy.

Your purchases are for personal or household use only and may not be used for commercial resale or export.

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time you submit your order and will be listed in your order confirmation email. Unless otherwise expressly stated, listed prices do not include taxes, shipping, handling fees, duties, or import charges.

Prices listed in our online store may differ from those offered at physical locations, online stores, or other stores operated by third parties. We may from time to time offer promotional activities that affect pricing; these activities are governed by separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay the charges you incur at the listed prices, including shipping and handling charges and all applicable taxes, if any.

We are not responsible for shipping and delivery delays. All delivery times are estimates only and cannot be guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Once we transfer products to the carrier, title and risk of loss pass to you.

The Service, including but not limited to all trademarks, brand names, text, displays, images, graphics, product reviews, videos, and audio, as well as their design, selection, and arrangement, are owned by Lemonvita, its affiliates, or licensors and are protected by United States and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Service for personal, non-commercial use only. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Service. Nothing in these Terms grants or should be construed as granting you any license or right to use any patent, trademark, copyright, or other intellectual property of Lemonvita, Shopify, or any third party, except as expressly stated herein. Unauthorized use of the Service may violate federal and state intellectual property laws. Lemonvita reserves all rights not expressly granted in these Terms.

The Lemonvita name, logos, product and service names, designs, and slogans are trademarks of Lemonvita or its affiliates or licensors. You may not use such marks without the prior written permission of Lemonvita. The Shopify name, logos, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in the Service are the trademarks of their respective owners.

As part of the Service, you may have access to customer tools provided by third parties, which we neither monitor nor exercise any control or input over.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or related to your use of optional third-party tools.

Your use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which the relevant third-party provider(s) offer their tools.

We may also, in the future, offer new features through the Service (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.

The Service may contain materials from and hyperlinks to third-party operated websites (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you choose to leave the Service to access such materials or third-party websites, you do so at your own risk.

We are not liable for any harm or damages related to your access to any third-party website, or to the purchase or use of any goods, services, resources, or content on any third-party website. Please carefully review third-party policies and practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

Lemonvita is powered by Shopify, which enables us to provide the Service to you. However, any sale or purchase you make in our store is conducted directly with Lemonvita. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Lemonvita, including any injury, damage, or loss arising from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Lemonvita.

All personal information we collect through the Service is governed by our Privacy Policy. By using the Service, you acknowledge that you have read the Privacy Policy.

Because the Service is hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Service in order to provide and improve the Service. Information you submit to the Service will be transmitted to and shared with Shopify and third parties (which may be located in countries other than where you reside) in order to provide the Service to you. Please refer to our Privacy Policy for more information about how we, Shopify, and our partners use your personal information.

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes. For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Service, and to fulfill our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) all Feedback and all necessary rights therein belong to you; (ii) you have disclosed any compensation or incentives received in connection with submitting Feedback; and (iii) your Feedback will comply with these Terms. We are under no obligation, now or in the future, to (1) maintain any Feedback in confidence; (2) pay compensation for any Feedback; or (3) respond to any Feedback.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable or in violation of any party's intellectual property or these Terms of Service.

You agree that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, nor any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

Occasionally, information on the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. If any information is inaccurate, we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order).

You may only access and use the Service for lawful purposes. You may not access or use the Service for:

• (a) any unlawful or malicious purpose;
• (b) violation of any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
• (c) infringement or violation of our intellectual property rights or the intellectual property rights of others;
• (d) harassment, abuse, insult, harm, defamation, slander, disparagement, intimidation, or injury to any of our employees or any other person;
• (e) transmission of false or misleading information;
• (f) sending, knowingly receiving, uploading, downloading, using, or re-using any material that does not comply with these Terms;
• (g) transmission or solicitation of any advertising or promotional material, including any "junk mail," "chain letters," "spam," or any other similar solicitation;
• (h) impersonation or attempted impersonation of any other individual or entity; or
• (i) any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm Lemonvita, Shopify, or Service users, or expose them to liability.

Additionally, you agree not to:

• (a) upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Service;
• (b) reproduce, duplicate, copy, scrape, sell, resell, or exploit any portion of the Service;
• (c) collect or track the personal information of others;
• (d) spam, phish, pharm, or spoof the Service;
• (e) use any robot, spider, scraper, data mining or extraction tool, automated device or program, AI tool (such as agentic AI), or automated or manual means to access the Service; or
• (f) interfere with, bypass, or circumvent security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Service.

If we determine that you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without notice.

14.1 This section (the "Agent Terms") applies if you use, permit, enable, or cause the deployment of an agent to access, use, or interact with the Service. "Agent" means any software or service that acts autonomously or semi-autonomously on behalf of, or at the direction of, an individual or entity, and that can perform actions on behalf of a person or using a person's device without direct supervision.

14.2 No agent may access, use, or interact with the Service unless it identifies itself at all times and operates in strict compliance with Section 14.4 below. Furthermore, no agent may access, use, or interact with the Service if we have requested that the agent refrain from doing so.

14.3 We may restrict (including through technical measures) whether and how any agent accesses, uses, and interacts with the Service.

14.4 Agents must:

• (i) identify in all HTTP/HTTPS requests that the request originates from an agent and disclose the agent name by including the following in the request's user agent string: "Agent/[agent name]";
• (ii) not conceal or obfuscate the fact that any access, use, or interaction originates from an agent, for example by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computer use from human use;
• (iii) truthfully respond to any question or prompt seeking to determine whether the interaction is from a human or a computer;
• (iv) not circumvent or otherwise avoid any measure designed to block, restrict, modify, or control whether and how an agent accesses, uses, or interacts with the Service.

We may terminate this agreement or your access to the Service (or any part thereof) at any time, at our sole discretion, without notice, and you shall remain liable for all amounts due up to and including the date of termination.

The following provisions shall survive termination: Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provision that by its nature should survive termination.

The information displayed on or provided through the Service is for general reference purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability to you or any other visitor of the Service, or to anyone who may be informed of any of its contents, for any loss or damage arising from reliance on such materials.

Except as expressly provided by Lemonvita, the Service and all products offered through the Service are provided to you "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow the exclusion of implied or other warranties, so the above disclaimers may not apply to you.

To the maximum extent permitted by law, Lemonvita, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors — or such persons of Shopify and its affiliates — shall not be liable for any loss, damage, or injury of any kind, or for any claims related to your use of the Service or any products purchased through the Service, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or products) posted, transmitted, or otherwise made available via the Service. This includes, without limitation, direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, even if advised of their possibility.

You agree to indemnify, defend, and hold harmless Lemonvita, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim (including reasonable attorneys' fees) payable to any third party arising from or related to: (1) your breach of these Terms of Service or any document incorporated by reference; (2) your violation of any law or infringement of any third-party right; or (3) your access to and use of the Service.

We will notify you of any claim subject to indemnification; however, failure to provide timely notice will not relieve you of your obligations unless you suffer material prejudice as a result. We may control the defense and settlement of such claims (including the selection of counsel), at your expense, provided that we will not settle any claim that requires you to assume non-monetary obligations without your consent (which shall not be unreasonably withheld). You shall cooperate in the defense of any indemnification claim, including providing relevant documents.

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law; and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or in respect to the Service constitute the entire agreement and understanding between you and us. They govern your use of the Service and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

You may not delegate, assign, or transfer this agreement or any rights or obligations under these Terms without our prior written consent; any attempted transfer shall be void. We may assign, transfer, or delegate these Terms and our rights and obligations without notice or consent.

These Terms of Service and any separate agreements whereby we provide the Service to you shall be governed by and construed in accordance with the laws of the jurisdiction in which Lemonvita's headquarters are located. You and Lemonvita agree that such courts shall have jurisdiction and personal jurisdiction over both parties.

The headings used in this agreement are for convenience only and shall not limit or otherwise affect these Terms.

You can review the current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to the Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

If you have any questions about these Terms of Service, please send an email to info@lemonvita.co.

Our contact information is as follows: